< Emailing Job Requests < Email Template: Job Request - Staff Request

 

To improve your job request processing, we recommend that you create and use this email template to communicate with your sitters about their availability. 

 

How do I create an email template?
 

• Navigate to ADMIN > SUPPORTING DATA > EMAIL TEMPLATES.

• Click "Add New Email Template"

• Enter the Name "Job Request - Staff Request"

• Click "Create Template"

• Enter the Content as set out below in the screenshot, including all merge codes. If you wish you can change the wording slightly to reflect your business style.

• Click "Update"

Further information on Email Templates can be found by clicking here.

Next, you need to send the "Job Request - Staff Request" email to one or more sitters for their feedback on their availability. Click here for further instructions on How to Email a Job Request.

​

If you wish to copy/paste the content of the email including the merge codes, pleaes find it below:

 

Hi 

 

Please find below a list of services that have recently been requested by {CLIENT_FORENAME} {CLIENT_SURNAME} with pets {CLIENT_REFERENCE}

 

Can you please confirm if you are available to perform the requested services shown below?

 

{JOB_REQUESTS_TABLE_NO_SITTER} 

 

As soon as you've confirmed we can schedule the job for you and let the client know.

 

Many thanks

 

{STAFF_FORENAME}

{STAFF_FORENAME} {STAFF_SURNAME}

{COMPANY_NAME}

{STAFF_EMAIL}

 

< Job Requests < Email Template: Job Request - Staff Request

 

A copy of the "Job Request - Staff Request" email is shown below where it has been merged with the client's job request, as it might appear in Outlook or a similar mail program. 

 

< Job Requests < Email Template: Job Request - Staff Request

 

Who receives the "Job Request - Staff Request" email?
 

• If you check the "Send to Sitters" option the email will be sent to all the sitters that appear in the "Staff" column in the Job Request who have been allocated the job. 

• The request confirmation email is always sent to the company email. The company email can be found in ADMIN > SETTINGS > Company information.