This email is sent when a client cancels a Job Request prior to you (the admin) scheduling the work.
Who receives the jobs canceled confirmation email?
The jobs canceled confirmation email is always sent to the client's email address held on file. If there is an alternative contact held on file and the option to "copy emails to this address" has been checked, then canceled request confirmation email will also go to the alternative contacts email address.
The canceled request confirmation email is always sent to the company email. The company email can be found in ADMIN > SETTINGS > Company information.
How can I change the text on my confirmation emails?
Screen Shot - The Job Canceled Confirmation Email