Some pet sitting businesses know the availability and capacity of their sitters and will schedule work on their behalf accordingly. However in some businesses, the detailed availability of sitters is not known by administrators. In some businesses it is a requirement to check with the sitter to see if they are available to service a job request before it is scheduled and confirmed with the client.
To support this type of workflow it is possible to automatically "BCC" the "Job Request" emails to the primary sitter so that they have the opportunity to indicate whether or not they are available to provide the requested services.
How do I BCC the primary sitter on Job Request emails?
Click ADMIN > SETTINGS > Client Portal Settings
Check the box "BCC Job Request Emails To Primary Sitter"
Job Request Email has been BCC’d” to the Primary Sitter
Note that the email subject line contains the diary ref (which is usually the pet names) and the account number. This creates separate email threads that make it is easier to manage the emails between administrators and sitters that relate to separate job requests