< Automatic Email Notifications < Job Request Confirmation Email

 

This email is sent when the client requests services.

 

Who receives the job request confirmation email?

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• The request confirmation email  is always sent to the client's email address held on file. If there is an alternative contact held on file and the option to "copy emails to this address" has been checked, then request confirmation email will also go to the alternative contacts email address.

• The request confirmation email is always sent to the company email. The company email can be found in ADMIN > SETTINGS > Company information.

• The request confirmation email can optionally be sent to the primary sitter. The option to control whether or not the primary sitter receives a copy of the request confirmation email can be found in ADMIN > SETTINGS > Client Portal Settings > BCC Job Request Emails to Primary Sitter.

 

 How can I change the text on my confirmation emails?

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• The text of the job confirmation emails can be changed in ADMIN > SETTINGS > Client Portal Settings > Job Request Signoff , Job Scheduled Signoff  and Job Canceled Signoff

 

Screen Shot - The Job Request Confirmation Email