The Late Check-in notification will be triggered in the Staff Activity report if:

  • the sitter has checked-in later than the scheduled time or time block, and outside of the "tolerance" parameters you have specified.

  • You can find out more information in Settings for Work & Travel Time

When will the Late Check-in notification be triggered in the Staff Activity report?


  • In this example, the "Tolerance in minutes for checkin before exception flagged" is set to 30 minutes. The job should have been checked in between 1-3pm, and was checked-in at 5pm.​

  • Once you have noted the issue, you can click "Dismiss" to tidy up your report.

Don't forget, you can change the period of time of your report at any time. See View Staff Activity for more information on how to do this.

If you have a large team of staff, your report will probably be quite long. You can choose to view just the results for the "Late check-in" notification in your Staff Activity report to make it easier to contact the particular staff members involved.

  • Click on the dropdown for "All Jobs" and choose "Late check in".

  • Click "Show Report" or one of the buttons for "Today", "This Week" etc.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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