The Missing Location notification will be triggered in the Staff Activity report if:

  • There is no GPS data available when the sitter checks-in or out, OR

  • The Admin enters a different check-in or out time, so there is no GPS location recorded for the new time entered. 

When will the Missing Location notification be triggered in the Staff Activity report?


  • In this example, the GPS location has not been recorded at the time of the check-in or out - see GPS and Location Accuracy for a more detailed explanation of these figures.

  • There is an additional note added to the check-in and/or check-out times of "(no location)" when the location is missing.

  • Once you have noted the issue, you can click "Dismiss" to tidy up your report.

Don't forget, you can change the period of time of your report at any time. See View Staff Activity for more information on how to do this.

  • Click either the check-in or check-out time to display the recorded location map.

  • You can see the map is blank. This is because at the time of check-in and/or check-out, there was no GPS data available to give you a map location of the sitter's whereabouts.

  • The map will also be blank if you have manually adjusted the check-in or out times as there is now no GPS data available to give you a map location of the sitter's whereabouts at that time.

If you have a large team of staff, your report will probably be quite long. You can choose to view just the results for the "Missing location" notification in your Staff Activity report to make it easier to contact the particular staff members involved.

  • Click on the dropdown for "All Jobs" and choose "Missing location".

  • Click "Show Report" or one of the buttons for "Today", "This Week" etc.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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