The Not At Registered Location notification will be triggered in the Staff Activity report if:

  • Both the check-in AND check-out recorded GPS locations are a considerable from the client's home address.

    You can find out more information in Settings for Work & Travel Time

When will the Not At Registered Location notification be triggered in the Staff Activity report?


  • In this example, the sitter checked-in and out at a distance of 65 metres - see GPS and Location Accuracy for a more detailed explanation of these figures. This tells us that there is a discrepancy in the check-in and out locations and the client's home address, so we can look at this job in more detail.

  • Once you have noted the issue, you can click "Dismiss" to tidy up your report.

Don't forget, you can change the period of time of your report at any time. See View Staff Activity for more information on how to do this.

  • Click either the check-in or check-out time to display the recorded location map.

  • The check-in location marker is indicated with an "I" and the check-out marker with an "O". We can see that the check-in and out markers are not at the client's house. Therefore we conclude the check-in and out happened at some distance from the client's home address.

If you have a large team of staff, your report will probably be quite long. You can choose to view just the results for the "Not at registered client location" notification in your Staff Activity report to make it easier to contact the particular staff members involved.

  • Click on the dropdown for "All Jobs" and choose "Not at registered client location".

  • Click "Show Report" or one of the buttons for "Today", "This Week" etc.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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