To date, it has only been possible to see late cancelled items in the staff and client portal schedules. Now there is a new setting to see all cancelled items in the staff and client portal schedules.
Click ADMIN > SETTINGS > Diary Setting
Select “Show Cancelled Jobs in Staff Client Schedules for “
Change the value to “Always Show Cancelled Jobs”.
Cancelled jobs always show as cancelled in the
client portal schedule
staff mobile and desktop interfaces
regardless of when they were cancelled.
Click on the presentation for more information.